"Yes is a tiny word that can do big things - say it often." Eric Schmidt, Google
During his commencement address at University of California at Berkeley, Google Leader, Eric Schmidt spoke about the magic of saying yes. He summarizes his advice well in this excerpt.
"Find a way to say yes to things. Say yes to invitations to a new country. Say yes to meeting new friends. Say yes to learning a new language, picking up a new sport. Yes is how you get your first job, and your next job. Yes is how you find your spouse, and even your kids. Even if it's a bit edgy, a bit out of your comfort zone, saying yes means you will do something new, meet someone new and make a difference in your life, and likely in others' lives as well. … Yes is a tiny word that can do big things. Say it often."
At Builder Promotions, we talk about the importance of saying "Yes" to clients and the power of the positive response it engenders. Yes can magically lighten the workplace and deliver delight to clients all at once. If we can deliver customer happiness, we feel we've fulfilled our brand mission.
This blog post is part of our "Yes Campaign" designed to help us deliver more Yes and less stress for our busy Builder Marketer clients. We rarely say no, but when we do, it's disappointing to our clients and pains our Production team that they cannot say yes. The culprit is almost always tight scheduling, so we set out to become part of the scheduling solution!
To overcome scheduling challenges for a very important client, we recently collaborated with her to create a promotional calendar so that she could relax knowing we would contact her in advance about upcoming Openings, Events and Customer Closing needs for her Communities. It reduced her stress around last minute ordering and helped us to say yes 100% of the time.
After saying "Yes" to working on the scheduling solution, I started to think about the magic of yes and how this tiny word can set off a positive chain of events at work and elsewhere. So here's my list of things that deserve a yes and more often than not, produce positive returns - what's on your list?
- Yes to your goals
- Yes to your passion
- Yes to your kids
- Yes to your spouse or significant other
- Yes to mending fences
- Yes to new things
- Yes to reaching out to someone
- Yes to cultivating new talent at work
- Yes to a giving a compliment
